Privacy Policy

We at Digital Apache respect and protect your privacy. This Privacy Policy is effective from 28 August 2026 and explains how we protect, process, and control personal information and related rights.

This privacy policy is only based on the data provided by your organization. We request all users are viewing this privacy policy for safeguarding personal data. If any users have doubts regarding this privacy policy or need a copy, call or email us.

We’re requesting all the users to go through the privacy policy before accessing our website. If you are dissatisfied with our privacy policy, don’t use our website further.

Specific Information About The Users’ Personal Data

• Different categories of personal data of users our company collects
• Different ways of collecting the users’ data
• Different ways of protecting the users’ data
• The timeframe we hold the users’ data
• Different ways of sharing the users’ data
• Users’ rights
• Different ways of users contacting us

Different Categories Of Personal Data Of Users Our Company Collects

Our organization only collects minimal data of the users, which is further used for providing offers. Personal data collected in different categories are mentioned below.

• Personal data includes the official phone number, e-mail ID, gender, DOB, and address.
• Commercial data consists of the products and services used by the users.
• Marketing and research data includes the user's IP address, official phone number, and social media handles.
• Social media data consists of the number of posts and blogs posted online.
• Analytics of the users based on their day-to-day activities.
• Demographic data like family income, occupation, and service providers.
• Web history and browsing data, including previous purchases of goods and services.

Different Ways Of Collecting The Users’ Data

Our organization will only collect the data which the users provide. For further assistance, we’ll keep collecting data from time to time.

• We can use cookies present in the users’ browsers for knowing about their preferences and interests.
• We can collect users’ information through their social media posts and blogs.
• We can also contact you to ask for some personal details.
• We can use the analytics provided by any website revealing your personal data.
• We record all the information regarding products and services when the users connect with us.
• Users revealing their details on the online forums will also be collected by the users.
• We may also collect the data provided by users through newsletters, surveys, and e-commerce platforms.

Different Ways Of Protecting The Users’ Data

We guarantee to secure the data provided by users to our company. All users can rest assured that their details are always in safe hands.

• Our company follows all the rules and regulations for protecting the users’ data.
• We use all the safety measures to avoid the users' personal information getting leaked or sourced to other companies.
• We follow the recommended policies and procedures for ensuring the data provided by the users is processed appropriately.
• We believe in and use leading security measures for collecting, processing, and storing the users’ personal data.
• Our company only collects the users’ data for special purposes and processes it appropriately.
• For connecting with the users 24/7/365, especially during the emergency periods.
• Our company also collects data for improving our website and delivering the best possible services to the users.
• For improving the customer support and prioritizing their requirements.
• For encouraging hassle-free transactions for the betterment of users.
• For personalizing the user experience and helping consumers to understand the products/services.
• For delivering promotional emails for promoting the company, sharing new offers, and enhancing the users’ experience.
• For making our daily business operations smoother and offering better services to the users.
• For monitoring the services and tools used primarily by the users.

The Timeframe We Hold The Users’ Data

We only hold the users’ data as long as the above reasons are fulfilled. As soon as any user blocks the website and unsubscribes the newsletters, we delete all the personal data.

Different Ways Of Sharing The Users’ Data

Our company never buys, sells, or trades users’ data to any organization. Nevertheless, we only share users’ data with few others following all the security measures.

• If we’re selling our official website, we might share your personal data.
• We might share the data with the government authorities (if we receive any orders).
• We can also share users’ personal data with other companies and third parties to improve our official website.

Users’ Rights

One thing our users should understand is that our company only uses personal data for the betterment of the users. Have a look at the users’ rights.

• Users can ask us to change, modifying, or deleting the users’ data for special reasons.
• Users can ask for a copy of the data stored by our company.
• Users have the full freedom of not accepting the cookies while visiting our site.

Lead Forms, Meta Platforms And WhatsApp Services

When a person submits an enquiry through our website, a Meta lead form, Facebook, Instagram, WhatsApp, or a campaign managed for one of our clients, we may receive information such as the person’s name, phone number, email address, location, project preference, message, and other details entered in the form or conversation. We process this information to respond to enquiries, provide requested services, assign enquiries to authorised team members, arrange follow-ups, and measure campaign performance.

Digital Apache may act as a service provider for its clients. In that situation, the client remains responsible for its customer relationship, while Digital Apache processes the information only to provide agreed marketing, automation, CRM, messaging, and support services. WhatsApp messages may include service replies, follow-ups, and approved message templates, subject to applicable consent and opt-out requirements.

Service Providers And Data Processing Systems

To operate these services, information may be processed through authorised platforms and infrastructure such as Meta, WhatsApp, hosting providers, customer relationship management systems, workflow automation tools, shared customer-support inboxes, email services, analytics tools, and other vendors required to deliver the requested service. Access is limited to authorised personnel and service providers with a legitimate business need.

Data Retention And Security

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide contracted services, maintain legitimate business records, resolve disputes, or comply with legal obligations. We use reasonable administrative, technical, and organisational safeguards to protect information; however, no internet-based system can be guaranteed to be completely secure.

User Data Deletion Requests

A person may request access to, correction of, or deletion of personal information handled by Digital Apache by emailing dilip@digitalapache.com. The request should include the person’s name, contact number or email address used in the enquiry, the relevant client or campaign (if known), and a clear description of the request. We may ask for reasonable verification before acting on a request. After verification, we will delete or anonymise eligible information from systems under our control and notify relevant service providers where appropriate, unless retention is required by law or for legitimate business records.

Users may also stop future WhatsApp promotional messages by replying STOP or asking the relevant agent to opt them out.

Different Ways Of Users Contacting Us

We value our consumers and users for protecting our users’ personal data. We request all our users to connect with us in case of any queries regarding our privacy policy. You can contact us via: